Privacy Policy

Privacy Policy

At TREGO, accessible from www.trego.pk, one of our top priorities is the privacy of our visitors and customers. This Privacy Policy explains what types of information we collect, how we use it, and the steps we take to protect your data.

1. Introduction

a. This Privacy Policy applies to the collection and processing of personal data (“Personal Data”) by us in connection with our website, TREGO.PK. It will help you understand how we collect, use, and safeguard your Personal Data.

b. By visiting our website and/or making a purchase, you agree to our handling of your Personal Data in accordance with this Privacy Policy.

2. Personal Data We Collect

Personal Data refers to any information that identifies an individual. Anonymous information, such as an IP address that does not identify you personally, is not considered Personal Data.

Information we may collect includes:

  • Contact Data: Name, email, billing/shipping address, and phone number.

  • Profile Data: Account details, username, and password if you create an account.

  • Communications: Messages exchanged with us through email, chat, or social media (Facebook, Instagram, WhatsApp).

  • Transactional Data: Order details, purchase history, and payment confirmations.

3. How We Use Your Personal Data

We may use your Personal Data to:

  • Process and deliver your orders.

  • Communicate with you regarding updates, inquiries, or support.

  • Enhance and personalize your shopping experience.

  • Prevent fraudulent activity or illegal transactions.

  • Comply with financial, legal, and regulatory requirements.

  • Send you updates, offers, and promotional content (with your consent).

  • Improve our website functionality, layout, and customer experience.

4. Sharing of Personal Data

We respect your privacy and only share your Personal Data when necessary. This may include:

  • Trusted service providers: payment processors, courier companies, or verification services.

  • Business partners: such as banks, credit card networks, or logistics providers.

  • Legal compliance: where disclosure is required by law or regulatory authorities.

We never sell your information to third parties for marketing purposes.

5. Data Protection & Security

We implement strict technical, administrative, and physical safeguards to protect your Personal Data from unauthorized access, alteration, misuse, or loss.

In the event of a suspected data breach, we will notify affected customers and relevant authorities where legally required.

6. Data Retention

We retain your Personal Data only as long as necessary for the purposes outlined in this Privacy Policy, including:

  • Completing transactions and providing services.

  • Fulfilling legal and regulatory obligations.

  • Maintaining active accounts or verifying customer information.

Once no longer needed, your Personal Data will be securely deleted or anonymized.

7. Your Rights

As a valued TREGO customer, you have the right to:

  • Access, update, or delete your Personal Data.

  • Opt out of receiving marketing communications.

  • Request information about how your data is being used.

To exercise these rights, please contact us at support@trego.pk.

8. Changes to Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date. Continued use of our website after changes means you agree to the revised terms.

9. Contact Us

If you have questions about this Privacy Policy or how we handle your Personal Data, please contact us:

📧 thetrego.pk@gmail.com 
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